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Troubleshooting With Bios: How To Resolve Boot Issues On Surface Laptop

At a Glance

  • While the process may vary slightly depending on your specific model, this comprehensive guide will provide you with step-by-step instructions on how to boot Surface Laptops into BIOS.
  • With your Surface Laptop powered down, locate the Volume Down button on the side of the device.
  • Do not release the Volume Down button until you see the Surface logo appear on the screen.

Accessing the BIOS (Basic Input/Output System) of your Surface Laptop is crucial for troubleshooting, updating firmware, and configuring advanced settings. While the process may vary slightly depending on your specific model, this comprehensive guide will provide you with step-by-step instructions on how to boot Surface Laptops into BIOS.

Step 1: Power Down and Connect

Begin by completely shutting down your Surface Laptop. Ensure that it is connected to an external power source to prevent any interruptions during the process.

Step 2: Press and Hold Volume Down

With your Surface Laptop powered down, locate the Volume Down button on the side of the device. Press and hold this button firmly.

Step 3: Power On

While continuing to hold down the Volume Down button, press and release the Power button. Do not release the Volume Down button until you see the Surface logo appear on the screen.

Step 4: Release Volume Down

Once you see the Surface logo, release the Volume Down button. Your Surface Laptop will now boot into the BIOS.

Step 5: Navigate the BIOS

Use the arrow keys on your keyboard to navigate through the BIOS menus. The available options may vary depending on your Surface Laptop model.

Step 6: Configure Settings

Make any necessary changes to the BIOS settings. Use the arrow keys and Enter key to select options and adjust values.

Step 7: Save Changes and Exit

To save your changes and exit the BIOS, navigate to the “Exit” menu. Select the “Save Changes and Exit” option and press Enter. Your Surface Laptop will now restart normally.

Troubleshooting Common Issues

Surface Laptop Won’t Boot into BIOS

  • Ensure that you are pressing and holding the Volume Down button before pressing the Power button.
  • Try connecting your Surface Laptop to a different power source.
  • Contact Microsoft support for further assistance.

BIOS Settings Not Saving

  • Check if your Surface Laptop has the latest BIOS updates installed.
  • Reset the BIOS settings to default.
  • Contact Microsoft support for advanced troubleshooting.

Basics You Wanted To Know

Q: Can I access the BIOS without a keyboard?
A: Yes, you can use the on-screen keyboard in Windows Recovery Environment to navigate the BIOS.

Q: What if I don’t see the Surface logo after pressing the Volume Down and Power buttons?
A: Try holding down the Volume Down button for a longer period before pressing the Power button.

Q: Can I change the boot order in the BIOS?
A: Yes, most Surface Laptops allow you to change the boot order in the BIOS settings.

Q: What is the default BIOS password for Surface Laptops?
A: There is no default BIOS password for Surface Laptops.

Q: Can I update the BIOS of my Surface Laptop myself?
A: Yes, you can download and install BIOS updates from the Microsoft website. However, it is recommended to contact Microsoft support if you encounter any issues.

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About the Author
My name is Michael, and I am passionate about all things laptops. With years of experience as a technology journalist and reviewer, I have an in-depth understanding of the latest and greatest laptops on the market.