What To Know
- The serial number is printed on a sticker located on the bottom of the device.
- The serial number of the Surface Book 2 is engraved on the back of the device, near the base.
- The serial number of the Surface Book 3 is engraved on the back of the device, near the top.
Finding the serial number of your Surface Book is crucial for warranty claims, support, and device identification. Whether you’re selling your device, registering it for warranty, or troubleshooting issues, having the correct serial number is essential. This guide will provide you with various methods to locate the serial number of your Surface Book, ensuring that you have the necessary information at your fingertips.
1. Inspect the Device
The most straightforward way to find the serial number of your Surface Book is to physically inspect the device.
- Surface Book (1st Generation): The serial number is printed on a sticker located on the bottom of the device.
- Surface Book (2nd Generation): The serial number is engraved on the back of the device, near the base.
- Surface Book 2 (15-inch): The serial number is located on the bottom of the device, near the kickstand.
- Surface Book 3 (13.5-inch and 15-inch): The serial number is engraved on the back of the device, near the top.
2. Check the Packaging
If you still have the original packaging of your Surface Book, the serial number will be printed on the box.
3. Use the Command Prompt
You can also retrieve the serial number of your Surface Book using the Command Prompt.
- Open the Command Prompt (cmd) as an administrator.
- Type the following command: `wmic bios get serialnumber`
- Press Enter.
4. Access the BIOS Settings
Another method to find the serial number is to enter the BIOS settings.
- Turn on your Surface Book.
- Press and hold the Volume Down button while pressing the Power button.
- Release the buttons when the Surface logo appears.
- Navigate to the System Information tab in the BIOS settings.
- The serial number will be displayed.
5. Check the Device Manager
The Device Manager also contains the serial number of your Surface Book.
- Open the Device Manager.
- Expand the category for System Devices.
- Right-click on the Surface Book device and select Properties.
- Navigate to the Details tab.
- Select the Serial Number property.
6. Utilize the PowerShell Command
PowerShell can also be used to obtain the serial number.
- Open PowerShell as an administrator.
- Type the following command: `Get-WmiObject Win32_BIOS | Select SerialNumber`
- Press Enter.
7. Contact Microsoft Support
If you are unable to find the serial number of your Surface Book using the methods described above, you can contact Microsoft Support. They will be able to provide you with the serial number associated with your Microsoft account.
Conclusion:
Knowing how to find the serial number of your Surface Book is essential for various reasons. By following the steps outlined in this guide, you can easily locate the serial number and use it for warranty claims, support, or device identification. Remember to keep the serial number in a safe place for future reference.
Frequently Asked Questions (FAQs):
Q: Why do I need the serial number of my Surface Book?
A: The serial number is essential for warranty claims, support, and device identification.
Q: Where can I find the serial number of my Surface Book 2?
A: The serial number of the Surface Book 2 is engraved on the back of the device, near the base.
Q: How do I find the serial number of my Surface Book 3?
A: The serial number of the Surface Book 3 is engraved on the back of the device, near the top.
Q: Can I find the serial number of my Surface Book without the device?
A: Yes, you can contact Microsoft Support to obtain the serial number associated with your Microsoft account.
Q: What should I do if the serial number is not visible on my Surface Book?
A: If you cannot find the serial number on your device, contact Microsoft Support for assistance.
