What To Know
- If the Surface Go is not listed or if the boot order is incorrect, use the arrow keys to move it to the top of the list.
- By following these troubleshooting steps, you should be able to resolve the “no bootable device” error on your Surface Go and restore it to its full functionality.
- The time it takes to fix this error will vary depending on the cause of the problem and the severity of the issue.
Experiencing a “no bootable device” error on your Surface Go can be a frustrating situation. This error message indicates that the device is unable to find a bootable operating system to load. Fortunately, there are several troubleshooting steps you can take to resolve this issue and get your Surface Go back up and running.
1. Check the BIOS Settings
- Restart your Surface Go and press **Volume Up** while it’s booting to enter the BIOS settings.
- Navigate to the Boot tab and ensure that the boot order is set correctly. The Surface Go should be listed as the first boot device.
- If the Surface Go is not listed or if the boot order is incorrect, use the arrow keys to move it to the top of the list.
- Save the changes and exit the BIOS settings.
2. Boot from a USB Recovery Drive
- Create a USB recovery drive using another Windows PC.
- Insert the recovery drive into your Surface Go and restart it.
- Press any key when prompted to boot from the USB drive.
- Follow the on-screen instructions to troubleshoot and repair your Surface Go.
3. Reset Your Surface Go
- Restart your Surface Go and press **Volume Down** while it’s booting to access the UEFI firmware settings.
- Navigate to the Troubleshoot tab and select Reset this PC.
- Choose the Keep my files option if you want to preserve your data.
- Follow the on-screen instructions to complete the reset process.
4. Check the Hard Drive
- Restart your Surface Go and press **Volume Up** while it’s booting to enter the BIOS settings.
- Navigate to the Storage tab and check the status of your hard drive.
- If the hard drive is not detected or if it shows an error message, you may need to replace it.
5. Reinstall Windows
- Create a USB recovery drive using another Windows PC.
- Insert the recovery drive into your Surface Go and restart it.
- Press any key when prompted to boot from the USB drive.
- Follow the on-screen instructions to reinstall Windows on your Surface Go.
6. Contact Microsoft Support
- If you have tried all of the above steps and you are still unable to resolve the “no bootable device” error, you may need to contact Microsoft Support.
- They will be able to provide further assistance and may be able to repair or replace your Surface Go.
Troubleshooting Tips for Advanced Users
- Run the Surface Diagnostic Toolkit: This tool can help identify and resolve common problems with Surface devices.
- Check the Event Viewer: The Event Viewer can provide additional information about the “no bootable device” error.
- Disable Secure Boot: Disabling Secure Boot may allow you to boot from a USB recovery drive or other external media.
Resolution: Restoring Your Surface Go to Functionality
By following these troubleshooting steps, you should be able to resolve the “no bootable device” error on your Surface Go and restore it to its full functionality. If you continue to experience issues, do not hesitate to contact Microsoft Support for further assistance.
Top Questions Asked
Q: What causes the “no bootable device” error on Surface Go?
A: This error can be caused by a variety of factors, including corrupted boot files, a damaged hard drive, or incorrect BIOS settings.
Q: Can I recover my data if my Surface Go has a “no bootable device” error?
A: Yes, you may be able to recover your data by booting from a USB recovery drive or using data recovery software.
Q: How long will it take to fix the “no bootable device” error?
A: The time it takes to fix this error will vary depending on the cause of the problem and the severity of the issue.
