Quick Overview
- If the printer wakes up but goes back to sleep after a short period, adjust the “Auto Power Off” or “Sleep Mode Timer” settings in the printer’s menu.
- If the printer is not responding to commands or print jobs, try restarting the print spooler service on your computer.
- By checking the power connection, pressing the power button, resetting the printer, adjusting the settings, and updating the firmware, you can resolve most sleep mode issues.
Are you struggling to rouse your Brother HL-L2370DW laser printer from its slumber? If so, you’re not alone. Many users encounter difficulties waking their printers from sleep mode, leading to frustration and wasted time. This comprehensive guide will provide you with step-by-step instructions and troubleshooting tips to help you get your printer back up and running quickly and easily.
Identifying Sleep Mode
Before delving into the solutions, it’s essential to recognize the signs of sleep mode in the Brother HL-L2370DW. Here are a few telltale indicators:
- The printer’s display is blank or shows a dimmed screen.
- The printer is unresponsive to button presses or commands.
- The printer is making no noise or producing any lights.
Step-by-Step Instructions to Wake the Printer
1. Check the Power Connection
Ensure that the printer is firmly plugged into a power outlet and that the power cable is not damaged. Try plugging the printer into a different power outlet to rule out any issues with the electrical source.
2. Press the Power Button
Locate the power button on the printer’s control panel and press it firmly. The printer should power on and exit sleep mode. If the power button does not respond, proceed to the next step.
3. Reset the Printer
If pressing the power button doesn‘t work, try resetting the printer. To do this, locate the reset button on the back of the printer and press and hold it for several seconds. This will clear any temporary errors or glitches that may be preventing the printer from waking up.
4. Check the Printer’s Settings
Access the printer’s settings menu through the control panel or the Brother Utilities software on your computer. Navigate to the “Power Save” or “Sleep Mode” settings and adjust them to your desired preferences. Ensure that the printer is not set to enter sleep mode too quickly.
5. Update the Printer’s Firmware
Outdated firmware can sometimes cause problems with the printer’s sleep mode functionality. Visit the Brother website and download the latest firmware update for your printer model. Install the update according to the manufacturer’s instructions.
Troubleshooting Common Issues
1. Printer Won’t Wake Up After Reset
If the printer still won’t wake up after resetting, there may be a more serious issue. Contact Brother support or consult an authorized technician for assistance.
2. Printer Goes Back to Sleep Quickly
If the printer wakes up but goes back to sleep after a short period, adjust the “Auto Power Off” or “Sleep Mode Timer” settings in the printer’s menu. Increase the time the printer stays awake before entering sleep mode.
3. Printer Not Responding to Commands
If the printer is not responding to commands or print jobs, try restarting the print spooler service on your computer. You can do this by navigating to the Services panel in the Control Panel and restarting the “Print Spooler” service.
Final Note
Getting the Brother HL-L2370DW out of sleep mode can be a simple process if you follow the steps outlined in this guide. By checking the power connection, pressing the power button, resetting the printer, adjusting the settings, and updating the firmware, you can resolve most sleep mode issues. If you encounter persistent problems, don’t hesitate to contact Brother support or seek professional assistance.
Information You Need to Know
1. Why does my Brother HL-L2370DW enter sleep mode so quickly?
The printer may be set to enter sleep mode after a short period of inactivity to conserve energy. Adjust the “Auto Power Off” or “Sleep Mode Timer” settings to extend the time the printer stays awake.
2. How can I prevent my printer from going back to sleep after waking up?
Ensure that the “Auto Power Off” or “Sleep Mode Timer” settings are set to a longer time or disabled altogether.
3. What should I do if my printer is not responding to commands after waking up?
Restart the print spooler service on your computer. If the issue persists, contact Brother support or a technician.