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Asus vivobook troubleshooting: how to perform a hard reset

Highlights

  • A hard reset may be the solution to restore your laptop to its factory settings and resolve any software-related issues.
  • In this comprehensive guide, we will walk you through the step-by-step process of how to hard reset your ASUS Vivobook, addressing all potential scenarios and providing clear instructions.
  • Create a factory image of your system after a successful hard reset to save time in the future.

Are you experiencing technical difficulties with your ASUS Vivobook? A hard reset may be the solution to restore your laptop to its factory settings and resolve any software-related issues. In this comprehensive guide, we will walk you through the step-by-step process of how to hard reset your ASUS Vivobook, addressing all potential scenarios and providing clear instructions.

When to Perform a Hard Reset

Consider performing a hard reset if:

  • Your Vivobook is freezing, crashing, or experiencing performance issues.
  • You have forgotten your login password and cannot access your system.
  • You are experiencing software errors or malware infections.
  • You are selling or giving away your Vivobook and want to erase your data.

Prerequisites

Before proceeding, ensure you have:

  • Backed up all important files and data.
  • Unplugged any external devices or peripherals.

Hard Reset Methods

Method 1: Using the Reset Button (if available)

Step 1: Locate the reset button on the side or bottom of your Vivobook.
Step 2: Use a paperclip or similar object to press and hold the reset button for about 10 seconds.
Step 3: Release the button and wait for the laptop to restart.

Method 2: Using the Recovery Partition

Step 1: Turn off your Vivobook and disconnect the power cable.
Step 2: Press and hold the “Volume Down” button.
Step 3: While holding the “Volume Down” button, press the power button to turn on the laptop.
Step 4: Release the “Volume Down” button when the ASUS logo appears.
Step 5: Select “Troubleshoot” from the recovery menu.
Step 6: Choose “Reset this PC” and follow the on-screen instructions.

Method 3: Using a Recovery USB Drive

Step 1: Create a recovery USB drive using the ASUS EZ Flash Utility.
Step 2: Turn off your Vivobook and insert the recovery USB drive.
Step 3: Press the “F2” key repeatedly during startup to access the BIOS.
Step 4: Under the “Boot” tab, change the boot order to prioritize the USB drive.
Step 5: Save the changes and restart your Vivobook.
Step 6: Follow the on-screen instructions to perform the hard reset.

Troubleshooting

  • Reset Button Not Working: If the reset button method fails, try the other methods.
  • Recovery Partition Not Available: If you cannot access the recovery partition, create a recovery USB drive.
  • Recovery USB Drive Not Recognized: Ensure the USB drive is bootable and the boot order in the BIOS is correct.

Post-Reset Configuration

After the hard reset, you will need to:

  • Reinstall your operating system and drivers.
  • Restore your backed-up files and data.
  • Reconfigure your settings and preferences.

Beyond Conclusion: Additional Tips

  • Regular Backups: Regularly back up your data to avoid losing it during a hard reset.
  • Factory Image Creation: Create a factory image of your system after a successful hard reset to save time in the future.
  • Professional Help: If you encounter any difficulties or prefer professional assistance, contact ASUS support.

Q: How long does a hard reset take?
A: The duration varies depending on the method used and the size of your hard drive.

Q: Will a hard reset erase all my data?
A: Yes, a hard reset will wipe out all data on your Vivobook.

Q: Can I hard reset my Vivobook without losing my data?
A: No, a hard reset is designed to erase all data from your system.

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About the Author
My name is Michael, and I am passionate about all things laptops. With years of experience as a technology journalist and reviewer, I have an in-depth understanding of the latest and greatest laptops on the market.