What To Know
- The power cycle reset is a simple yet effective method to address minor glitches in your printer.
- Disconnect the power cord from the back of the printer and the electrical outlet.
If you’re experiencing issues with your HP DeskJet 2720 printer, resetting it to its factory default settings can often resolve the problem. In this comprehensive guide, we’ll walk you through step-by-step instructions on how to reset your HP DeskJet 2720, ensuring a seamless and efficient printing experience.
Power Cycle Reset
The power cycle reset is a simple yet effective method to address minor glitches in your printer. Here’s how to do it:
1. Unplug the printer: Disconnect the power cord from the back of the printer and the electrical outlet.
2. Wait 30 seconds: Allow the printer to discharge any residual power.
3. Plug the printer back in: Reconnect the power cord to both the printer and the electrical outlet.
4. Turn on the printer: Press the power button to turn the printer back on.
Soft Reset
A soft reset is a slightly more comprehensive reset that addresses software-related issues. Follow these steps:
1. Turn on the printer: Ensure the printer is powered on.
2. Press the Cancel button: Locate the Cancel button on the printer’s control panel and press it for 5 seconds.
3. Release the Cancel button: After 5 seconds, release the Cancel button.
4. Press the Resume button: Press the Resume button and hold it for 10 seconds.
5. Release the Resume button: After 10 seconds, release the Resume button.
Hard Reset
For more persistent issues, a hard reset may be necessary. This reset restores the printer to its factory default settings, erasing any custom configurations.
1. Turn off the printer: Ensure the printer is powered off.
2. Unplug the printer: Disconnect the power cord from the back of the printer and the electrical outlet.
3. Press and hold the Power button: While the printer is unplugged, press and hold the Power button for 20 seconds.
4. Plug the printer back in: While still holding the Power button, plug the printer back into the electrical outlet.
5. Release the Power button: After 5 seconds, release the Power button.
6. Turn on the printer: Press the Power button to turn the printer back on.
Resetting via the Printer Menu
If your printer’s control panel is functional, you can reset it through the menu:
1. Access the Setup menu: Press the Setup button on the printer’s control panel.
2. Navigate to Tools: Use the arrow keys to navigate to the Tools menu and press OK.
3. Select Restore Defaults: In the Tools menu, select Restore Defaults and press OK.
4. Confirm the reset: A confirmation message will appear. Press OK to confirm the reset.
Resetting via the HP Smart App
If you have the HP Smart app installed on your mobile device, you can reset your printer remotely:
1. Open the HP Smart app: Launch the HP Smart app on your mobile device.
2. Select your printer: Choose your HP DeskJet 2720 printer from the list of available devices.
3. Tap the Settings icon: In the app’s toolbar, tap the Settings icon.
4. Select Printer Settings: In the Settings menu, tap Printer Settings.
5. Tap Factory Reset: Scroll down and tap the Factory Reset option.
6. Confirm the reset: A confirmation message will appear. Tap Reset to confirm the reset.
Troubleshooting Tips
If you encounter any issues during the reset process, try the following troubleshooting tips:
- Ensure the printer is properly plugged into a working electrical outlet.
- Use a different power cord to eliminate any potential cord issues.
- If the printer’s control panel is unresponsive, try resetting it by unplugging it and plugging it back in.
- If the printer still does not reset properly, contact HP support for further assistance.
Wrap-Up: A Reset for a Fresh Start
Resetting your HP DeskJet 2720 printer can resolve a wide range of issues, from minor glitches to persistent software problems. By following the step-by-step instructions outlined in this guide, you can restore your printer to its factory default settings and enjoy a seamless printing experience once again.
Popular Questions
Q: How often should I reset my HP DeskJet 2720 printer?
A: Resetting your printer is not a regular maintenance task. Only reset it if you encounter printing issues or if the printer is not responding as expected.
Q: Will resetting my printer erase my documents?
A: No, resetting your printer will not erase any documents stored on your computer or in the printer’s memory.
Q: What happens if I reset my printer to factory defaults?
A: Resetting your printer to factory defaults will erase all custom settings, including network configurations, paper size preferences, and print quality settings.
