Quick and easy: reset your microsoft surface go in just minutes

If your Microsoft Surface Go is experiencing performance issues, software glitches, or other problems, resetting it to factory settings may resolve the issues. Here’s a comprehensive guide on how to reset Microsoft Surface Go, ensuring a smooth and effective process.

Method 1: Resetting from Windows Settings

1. Open Windows Settings:

• Click on the Start menu and select “Settings.”

2. Navigate to Recovery:

• In the Settings window, click on “Update & Security.”
• On the left-hand menu, select “Recovery.”

3. Initiate the Reset Process:

• Under the “Reset this PC” section, click on the “Get started” button.
• Choose the option to “Remove everything.” This will erase all your personal files and settings.

4. Confirm and Proceed:

• Review the information and confirm your choice by clicking on “Next.”
• Select “Reset” to begin the resetting process.

Method 2: Resetting with a USB Recovery Drive

1. Create a USB Recovery Drive:

• Download the Surface Recovery Image from Microsoft’s website.
• Insert a USB drive with at least 16GB of storage.
• Run the Surface Recovery Image tool and follow the instructions to create a bootable USB drive.

2. Boot from the USB Drive:

• Insert the USB recovery drive into your Surface Go.
• Turn on the device and repeatedly press the Volume Down button until the Surface UEFI screen appears.
• Select the USB drive as the boot device.

3. Initiate the Reset Process:

• The Surface Recovery Environment will load.
• Select “Troubleshoot” and then “Reset this PC.”
• Choose the option to “Remove everything” and follow the on-screen instructions.

Method 3: Resetting with Command Prompt

1. Open Command Prompt:

• Click on the Start menu and type “cmd.”
• Right-click on “Command Prompt” and select “Run as administrator.”

2. Run the Reset Command:

• In the Command Prompt window, type the following command:

“`
systemreset –factoryreset
“`

• Press Enter to execute the command.

3. Confirm and Proceed:

• Review the information and confirm your choice by typing “Y” and pressing Enter.
• The reset process will begin automatically.

Post-Reset Actions

1. Reinstall Drivers and Applications:

• After the reset, you will need to reinstall necessary drivers and applications.

2. Restore Personal Files:

• If you backed up your personal files before the reset, you can now restore them to your device.

3. Customize Settings:

• Customize your Surface Go’s settings to your preferences, such as language, time zone, and accessibility options.

Troubleshooting

1. Reset Failed:

• If the reset process fails, try using a different reset method or contact Microsoft Support.

2. Lost Data:

• If you forgot to back up your personal files before the reset, they will be lost.

3. Boot Loop:

• If your Surface Go gets stuck in a boot loop after the reset, try resetting it again using a different method.

Final Thoughts

By following the steps outlined in this guide, you can effectively reset your Microsoft Surface Go to factory settings. This can help resolve performance issues, software glitches, and other problems. Remember to back up your personal files before resetting to avoid data loss. If you encounter any difficulties during the reset process, do not hesitate to contact Microsoft Support for assistance.

Common Questions and Answers

Q1. What is the difference between a soft reset and a hard reset?

A1. A soft reset restarts your device without erasing any data. A hard reset, also known as a factory reset, erases all your personal files and settings and restores your device to its original state.

Q2. How can I prevent data loss during a reset?

A2. It is crucial to back up your personal files to an external storage device or cloud service before performing a reset.

Q3. What should I do if my Surface Go freezes during the reset process?

A3. If your Surface Go freezes during the reset process, try force restarting it by holding down the power button for at least 30 seconds.