What To Know
- Press the Power button on the side of the device.
- If your Surface Go doesn’t respond to any of the above methods, try connecting it to a power source and waiting for a few minutes.
- By following the steps outlined in this guide, you can restart your device with confidence, ensuring optimal performance and a smooth user experience.
If your Surface Go is acting up or freezing, restarting it can often solve the problem. Here’s a comprehensive guide to help you restart your Surface Go in various situations:
1. Normal Restart
Steps:
1. Press the Power button on the side of the device.
2. Select Restart from the pop-up menu.
3. Confirm the restart by clicking Restart Now.
2. Force Restart
Steps:
1. Press and hold the Power button for 10 seconds.
2. Release the button when the screen goes black.
3. Wait for the Surface logo to appear, indicating the restart process.
3. Restart from the Sign-In Screen
Steps:
1. Go to the sign-in screen.
2. Click the Power icon in the lower-right corner.
3. Select Restart from the options.
4. Restart from the Start Menu
Steps:
1. Click the Start button.
2. Click the Power icon in the bottom-left corner.
3. Select Restart from the menu.
5. Restart Using the Command Prompt
Steps:
1. Open the Command Prompt as an administrator.
2. Type the following command: `shutdown /r`
3. Press Enter.
6. Restart Using Windows PowerShell
Steps:
1. Open Windows PowerShell as an administrator.
2. Type the following command: `Restart-Computer`
3. Press Enter.
7. Restart from the Recovery Environment
Steps:
1. Turn off your Surface Go.
2. Press and hold the Volume Down button.
3. While holding the Volume Down button, press and release the **Power** button.
4. Release the Volume Down button when the Surface logo appears.
5. Select Troubleshoot from the options.
6. Select Advanced Options.
7. Select Restart Now.
Troubleshooting Tips
- If your Surface Go doesn’t respond to any of the above methods, try connecting it to a power source and waiting for a few minutes.
- If the restart process takes longer than usual, don’t interrupt it.
- If you’re still having trouble restarting your Surface Go, contact Microsoft Support.
Bonus: Restarting Surface Go in Tablet Mode
1. Press the Power button on the side of the device.
2. While holding the Power button, swipe up from the bottom of the screen.
3. Release the Power button when the restart options appear.
4. Select Restart from the options.
“Restarting Made Easy”
Restarting your Surface Go is a simple yet effective way to resolve many common issues. By following the steps outlined in this guide, you can restart your device with confidence, ensuring optimal performance and a smooth user experience.
FAQ
1. Why does my Surface Go need to be restarted?
Restarting clears the device’s memory and closes all running programs, resolving potential issues and improving performance.
2. How often should I restart my Surface Go?
Regular restarts (e.g., once a week) are recommended to prevent system issues and maintain optimal performance.
3. What if my Surface Go freezes during the restart process?
Force restart the device by holding the Power button for 10 seconds. If the problem persists, contact Microsoft Support.
4. Can I restart my Surface Go using a keyboard shortcut?
No, there is no keyboard shortcut to restart Surface Go devices.
5. How do I restart my Surface Go if the screen is unresponsive?
Force restart the device by holding the Power button for 10 seconds. If the screen remains unresponsive, contact Microsoft Support.
