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Why is my asus vivobook not charging? the ultimate troubleshooting guide

My name is Michael, and I am passionate about all things laptops. With years of experience as a technology journalist and reviewer, I have an in-depth understanding of the latest and greatest laptops on the market.

What To Know

  • If the charger or cable is damaged, replace it with a genuine ASUS accessory.
  • Use a soft brush or compressed air to remove any dust or debris from the charging port.
  • By following the troubleshooting solutions outlined in this article, you can effectively diagnose and resolve the issue of a non-charging ASUS Vivobook.

The ASUS Vivobook series is renowned for its reliability and performance. However, users may occasionally encounter the frustrating issue of a non-charging Vivobook. This article aims to shed light on the potential causes and provide comprehensive troubleshooting solutions to restore your device’s charging functionality.

Causes of Non-Charging

1. Faulty Charger or Cable: The most common culprit is a damaged or defective charger or cable. Check for any visible signs of damage, such as frayed wires or loose connections.

2. Power Outlet Malfunction: Ensure that the power outlet you’re using is functioning properly by plugging in another device.

3. Battery Exhaustion: A completely drained battery may prevent charging. Connect your Vivobook to a power source for an extended period before attempting to charge again.

4. Software Glitch: Sometimes, a software glitch can interfere with charging. Try restarting your Vivobook or updating the BIOS.

5. Hardware Damage: In rare cases, internal hardware damage, such as a faulty charging port or motherboard, can cause charging issues.

6. Heat Accumulation: Excessive heat can damage the battery and charging system. Avoid using your Vivobook in hot environments or blocking its ventilation ports.

7. Battery Degradation: Over time, batteries degrade and lose their capacity to hold a charge. If your Vivobook is several years old, the battery may need to be replaced.

Troubleshooting Solutions

1. Inspect and Replace Charger/Cable: If the charger or cable is damaged, replace it with a genuine ASUS accessory.

2. Try Different Power Outlet: Plug your Vivobook into a different power outlet to rule out any electrical issues.

3. Force Battery Discharge: If the battery is completely drained, force a discharge by holding down the power button for 60 seconds. Then, connect your Vivobook to a power source.

4. Update Software: Check for any available BIOS or software updates from ASUS and install them.

5. Clean Charging Port: Use a soft brush or compressed air to remove any dust or debris from the charging port.

6. Cool Down the Device: Allow your Vivobook to cool down if it has been subjected to excessive heat.

7. Contact ASUS Support: If the above solutions fail, contact ASUS support for professional assistance.

Battery Care Tips

To prolong the life of your Vivobook’s battery, follow these tips:

  • Avoid fully discharging the battery.
  • Charge your Vivobook regularly, even if it’s not completely drained.
  • Use the original ASUS charger and cable.
  • Avoid exposing your Vivobook to extreme temperatures.
  • Calibrate the battery every few months by fully discharging and charging it.

Wrap-Up: Restoring Charging Functionality

By following the troubleshooting solutions outlined in this article, you can effectively diagnose and resolve the issue of a non-charging ASUS Vivobook. Remember to prioritize safety and consult professional help if necessary. With proper care and maintenance, you can ensure that your Vivobook remains a reliable and long-lasting companion.

Answers to Your Questions

Q: My Vivobook charges slowly.
A: Check for any background processes or apps that may be consuming power. Disable unnecessary services and close unused programs.

Q: The charging light doesn‘t turn on.
A: Ensure that the charger is properly connected and the power outlet is functioning. Try a different charger or cable.

Q: My Vivobook charges intermittently.
A: Inspect the charging port for loose connections or debris. Try cleaning the port and using a different charger. If the issue persists, contact ASUS support.

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Michael

My name is Michael, and I am passionate about all things laptops. With years of experience as a technology journalist and reviewer, I have an in-depth understanding of the latest and greatest laptops on the market.
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