What To Know
- To update the Surface drivers, go to the Microsoft website and download the latest drivers for your Surface Laptop model.
- If you have tried all of the above steps and your Surface Laptop is still not charging, you may need to reset the Surface Laptop.
- Resetting the Surface Laptop will erase all of the data on the device, so make sure to back up your data before you proceed.
If your Microsoft Surface Laptop is not charging, it can be a frustrating experience. There are a few different reasons why this might happen, and it can be difficult to know where to start troubleshooting. This blog post will help you identify the most common causes of Surface Laptop charging problems and provide you with step-by-step instructions on how to fix them.
Check the Power Supply
First, make sure that the power supply is working properly. Try plugging the charger into a different outlet or using a different charger. If the charger is not working, you will need to replace it.
Clean the Charging Port
Over time, the charging port on your Surface Laptop can become clogged with dust and debris. This can prevent the charger from making a good connection, which can lead to charging problems. To clean the charging port, use a cotton swab dipped in rubbing alcohol. Gently scrub the inside of the port until it is clean.
Check the Battery
If the power supply and charging port are working properly, the next step is to check the battery. The battery in your Surface Laptop may be dead or damaged, which can prevent it from charging. To test the battery, try restarting your Surface Laptop. If the Surface Laptop does not start, the battery may be dead. You can try charging the battery for a few hours and then trying to start the Surface Laptop again. If the Surface Laptop still does not start, you may need to replace the battery.
Update the Surface Drivers
Sometimes, charging problems can be caused by outdated Surface drivers. To update the Surface drivers, go to the Microsoft website and download the latest drivers for your Surface Laptop model. Once the drivers are downloaded, install them on your Surface Laptop.
Reset the Surface Laptop
If you have tried all of the above steps and your Surface Laptop is still not charging, you may need to reset the Surface Laptop. Resetting the Surface Laptop will erase all of the data on the device, so make sure to back up your data before you proceed. To reset the Surface Laptop, go to the Settings app and select “Update & Security.” Then, select “Recovery” and click on the “Get started” button under “Reset this PC.”
Contact Microsoft Support
If you have tried all of the above steps and your Surface Laptop is still not charging, you may need to contact Microsoft Support. Microsoft Support can help you troubleshoot the problem and determine if your Surface Laptop needs to be repaired or replaced.
Summary: Resolving Surface Laptop Charging Issues
If your Microsoft Surface Laptop is not charging, there are a few different things you can do to troubleshoot the problem. First, check the power supply and charging port. Then, check the battery and update the Surface drivers. If none of these steps work, you may need to reset the Surface Laptop or contact Microsoft Support.
